Golden Bell Jewelry---Frequently Asked Questions
Q: What are the benefits of registering with you?
A: As a registered member you can conveniently make online orders, inquiries and comments at this website. And you can avoid the hassle of repeatedly keying in the same information for your future online purchase from this website.
Q: How to register?
A: The steps to follow depend on your status.
If you don’t have a Gbeads ID, please register yourself to become our member now,
which is free of charge. The process should take less than 2 minutes. Whatever you
have filled will be protected properly. We provide relevant service upon your information.
After your successful register, you may log in and order our products online immediately.
If you have already established an account with Golden Bell Jewelry, please sign
in you account name and password, click on the “Login” button, and then you can
do you online shopping at gbeads.cn.
Q: How to order?
A: Upon registration, you can browse the
products and put your selected items into your shopping cart. After you check out,
the system will automatically make an order for you. You are then required to provide
the means of payment, means of shipment and your postal address (if this is different
from what you specified in registration.). We will ship your orders as soon as your
payment is cleared. Normally, after the payment clears, we will arrange the
shippment within 12 days.
Q: How to pay?
A: You can pay us through PayPal, T/T, West
Union.
1: BANK WIRE TRANSFER
Direct transfer from your bank to our account of China Merchants Bank, Guangzhou
Branch
is best choice for larger orders. It only takes two or three days for the transfer
arrival if your bank has direct correspondence. Chinese banks are open all weekend!
This helps to expedite your production. All our bank info will be emailed to you
in with our order confirmation.
Our quotation must be the total amount received. So please try to select your local
bank with a direct correspondence to China Merchants Bank. If not, a third-party
bank will charge you an additional transfer fee of $10 to $20. Please check with
your bank to find if you must add any additional third-party bank fees before transfer.
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BANK INFORMATION:
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ACCOUNT WITH BANK’S NAME: BANK OF CHINA GUANGZHOU MIAOQIAN XI STREET SUB-BRANCH
SWIFT CODE: BKCH CN BJ 400
BENEFICIARY'S Name : BAO YU BIN
ACCOUNT #: 4776204-0188-032389-4
ADDRESS: 203 Room, No.6 Jiang Ling Bei Street, Guigang Road, Yuexiu District, Guangzhou, Guangdong, China
Postal Code: 510080
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2: WEST UNION
Olny takes several minutes. You should pay different handling charge based on different
amount.
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Amount
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Handling charge
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0-$500.00
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$15.00
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$500.01-$1000.00
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$20.00
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$1001.00-$2000.00
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$25.00
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$2001.00-$5000.00
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$30.00
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$5000.01-$7500.00
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$40.00
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Our WEST UNION Receiver Info
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First name :
JINHONG
Last name :
LI
Telephone No. : +86-20-81303309
Country : China
Address : 701 Room, 4st Lijing Building, Liwan Plaza, Liwan District, Guangzhou, Guangdong, China
Postal Code: 510140
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You need to offer the sender info to us as below:
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First name :
Last name :
Country :
Amount expected :
Money Transfer control NO.:
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3: PAYPAL
Easiest payment of all is the on-line card services of PayPal. We now accept this
convenient, on-line card service for payments less than US$2000. Your production
can get launched quickly.
Our PayPal Address : Paypal@gbeads.cn
Q: What is PayPal? How do I use it?
A: PayPal is becoming a very popular way
to do business on the Internet. The reason being that the only people who will have
your credit card or bank account information is PayPal. With PayPal, you can send
money to anyone with an email address by simply signing up and logging into your
account at www.paypal.com. To send a payment, sign in to your PayPal account and
click the Send Money tab. Then enter your recipient email address and the amount
you would like to send. To pay for a gbeads.com order, simply enter paypal@gbeads.cn
in the recipient email address, and enter the amount. Please remember to reference
your gbeads.cn order number in all transactions. Your order will be processed once
we are notified that your payment has been cleared.
Q: Is there any sum or quantity limit?
A: As we know, the less your sum is, the
more expensive your freight will be. So you are encouraged to place larger orders
that can help you save carriage. We also give you some discounts if your order is
above a certain quantity, you can find the discount detail on our website for each
product.
Q: What should I do if the goods arrives damaged?
A: If your order has been damaged when you
receive it, try to take a photograph of the package and express your refusal to
accept it. In this case, please retain all packaging materials and contact us as
promptly as possible.
Q: How soon can I receive my order and how much will the
freight cost?
A: It depends largely on the size of your
order and the means of shipment you choose. A general reference is as the following
Means of Shipment Charge (up to 1kg) Charge (over 1kg) Ordinary Air Freight (Recommended)
(About 10 days) US$15 US$13/kg UPS/DHL/TNT (3-4 days) US$35 US$10/500g.
Q: How can I know about my order status?
A: Once we send the goods, we will provide
a tracking number to you, with which you can check your order online. We are also
keeping an eye on your shoes until they reach you. For air shipment orders, we will
keep you posted of the status everyday.
Q: What can I do if I can't find the items I want?
A: If you don't see the items you want in
our catalog, please email us samples or pictures with details of specifications.
We will process the follow and confirm the availability, length of production, and
the target shipping date from China. We will make our best to take 100% satisfaction
to you. Our e-mail address: sales@gbeads.cn. MSN: sales@gbeads.cn.
Q: Can I change what I have ordered into other jewelry after placing an order online?
A: Yes you can, but you need to notify us
before you remit! You also need to provide the ID of the jewelry before and after
updating. We shall send e-mail to you the new ID for you to confirm. And we have
to recalculate the total charge because the jewelry weight and delivery charge may be different.
Q: Do you send free samples?
A: We are afraid not. We do not send free
samples. You are welcome to place a trial order with us to test the quality of our
products.
Q: If I leave the site and come back, will my shopping cart be remembered?
A: The contents of your cart are remembered
until you reset your computer. When you return to Golden Bell Jewelry, all of your
items will still be in your cart.
Q: I forgot my password. What can I do?
A: Click on the “Login” link found in the
upper right-hand corner of this page. Go to the “Forgot Password?” section of the page,
and fill in your email address. Then sign in right hint question and secret answer
and click on the “Send” button. Your password on file will be emailed to you immediately.
Q: Are the pictures the same as your real jewelry?
A: All jewelry pictures are made under the
natural light, and uploaded online without being processed. They are nearly the
same as the real jewelry.
Q: Can I pay part of the remit first, and then the rest after receiving the goods?
A: We are afraid not. On the one hand, divided
payment will only increase unnecessary expend for you. On the other hand, we are
a company with a good reputation established around the world. If you are not so
confident in doing business with us, you are suggested to place a small order for
the first time. After you confirm our credit, we may set up long-term cooperation
with each other.
Stock
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Jewelry & Gift
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Catalog
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New Arrival
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Best Sellers
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Sale Promotion
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Discount Policy
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Shipping Cost
About Us
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